Role Responsibility

As a Hospitality Waiter / Waitress you will be responsible for:

• Serving food and beverages in a professional manner with high levels of customer service

• Setting and cleaning tables and service areas

• Dealing with customer complaints

• Checking with customers to ensure that they are enjoying their meals and take action to correct any problems

• Escorting customers to their tables

• Explain how various menu items are prepared, describing ingredients and cooking methods

• Informing customers of daily specials.

• Presenting menus to customers and answer questions about menu items, making recommendations upon request

• Removing dishes and glasses from tables or counters, and take them to kitchen for cleaning

• Serving food and/or beverages to patrons; prepare and serve specialty dishes at tables as required

• Stocking service areas with supplies such as coffee, food, tableware, and linens.

  The Ideal

  
  
  
  

  Candidate

  The successful candidate for this role will have:

   

  • Previousexperience in catering hospitality, fine dining or banqueting environment

  • Understanding of food hygiene and customer service

  • The ability to accurately process information/merchandise through the Till system with a good standard of numeracy

  • Excellent customer service skills

  • First class communication skills and demonstrate accuracy and attention to detail

  • The ability to demonstrate great team work